We accept payments via PayPal. You do not have to have a PayPal account to make a payment by debit or credit card. You will be prompted with a pop up from PayPal to make a payment. You will see towards the bottom where it will say pay with a credit card/non account.
We accept payment plans - however you must adhere to the payment schedule we offer you. We will not start any work until final payment has been made. No exceptions.
If you send a fabric deposit- this deposit is non-refundable. Once we order your fabric and you ellect to not finish out your dress payments or cancel you will not be refunded any deposit paid.
All payments should be paid within 90 days of your deposit payment. Should you need longer then 90 days we will add an additional $100 to your total.
Turn around time will be based on time of final payment. Please note these times will vary and go up during our busy season.
Because our items are made to order in house promptly after orders are placed, we do not accept cancellations. Please be sure ALL measurements are taken by a professional seamstress. We are NOT responsible for any gown that is not created by the correct sizing. Once you have submitted your measurements we can not go back in and change any parts of your order/gown. We will NOT refund due to incorrect information submitted. It is important that you as the buyer fully understand these terms. We will NOT go back and make any changes once we have started/finished a gown.
YOU MUST LET US KNOW WITHIN 48 HOURS OF ANY AND ALL ORDER ISSUES. AFTER 48 HOURS THERE WILL BE NO REFUNDS OR EXCHANGES. We do not refund or exchange any custom order unless it is due to a defective issue on our part.
Please review our confirmation emails accurately. No changes will be made after you agree to our confirmation email.