
Gift Certificate
This Gift Certificate (“Certificate”) is issued by Bentley + Lace and may be used only for products and services offered directly through our shop. By purchasing or using this Certificate, you agree to the following:
1. How It Can Be Used
This Certificate may be applied toward any regular-priced rental or custom gown.
It may be used across multiple purchases until the full balance is used.
2. Expiration
Certificates are valid for one (1) year from the date of purchase.
Any remaining balance after this date will expire and cannot be used.
3. Final Sale
All gift certificate purchases are non-refundable and non-exchangeable.
No refunds, credits, or extensions will be issued for unused balances.
4. No Cash Value
This Certificate cannot be redeemed for cash, except where required by law.
5. Usage Limitations
- Valid on regular-priced items only (not valid on sale items or promotional pricing)
- Cannot be combined with other discounts or offers
- Cannot be used to purchase additional gift certificates
6. Ownership & Responsibility
Certificates are non-transferable and cannot be resold.
Bentley + Lace is not responsible for lost, stolen, or unauthorized use.
7. Standard Policies Apply
All rentals and custom orders remain subject to standard shop policies, timelines, and availability.
8. Legal
These terms are governed by the laws of the State of Texas. Any disputes will be handled within Texas jurisdiction.
Final Note
By purchasing or using this Certificate, you confirm that you have read and agreed to these terms.
Before You Order
Custom pieces are made specifically for you. Please review these details before placing your order.
Turnaround + Production Time +
Our current custom gown turnaround time is approximately 12–15 weeks, unless a different production timeframe is specifically listed on the product page.
Production time begins after your order is placed and all required sizing, color and customization details have been received. Shipping/transit time is additional.
If your gown is needed for a specific event or photography date, we strongly recommend allowing additional time for delivery.
Sizing + Measurements +
Please review all measurements and sizing selections carefully before checkout. For custom pieces, we recommend ordering from the actual measurements requested on the product page rather than relying only on age or standard clothing size.
If you are between sizes or unsure which option to select, please contact us before ordering.
Custom Order + Refund Policy +
Custom and made-to-order pieces are created specifically according to the size, color and customization selections submitted with your order.
Because production begins specifically for your order, please carefully review all selections before checkout.
View our full refund policy →Shipping + Delivery +
Shipping time is separate from production time. Once your custom piece is complete, please allow additional transit time for delivery.
Tracking information will be provided once your order has shipped.
View our shipping policy →Notes for Your Custom Order
Add any details you would like our design team to know about your custom piece.
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