HEY DRESS BESTIE!
Our dress experience sets us apart from other online stores and big box retailers. We take pride in the uniqueness of our gowns, ensuring that no two dresses are ever the same. Each gown is crafted to order upon receiving your request, and we avoid mass production at all costs.
Every gown is meticulously handmade, reflecting our Made to Measure approach to dress design. This means that anyone can fashion and personalize their dream dress. As a result of our made-to-order process, our fabric selection can vary, and our stock is limited.
Need help?
Frequently Asked Questions
before you order:
To get started with a custom order - please CONTACT US.
Please let us know what you are needing. Please provide basic information and provide an email address that is best way to contact you.
At B+L we offer fabrics and materials from a very limited selection, providing customization options with finishes and details which allow for personal tailoring according to the client’s individual measurements and desires.
Each garment is individually crafted to perfection. In some cases we can also custom design a fabric for you.
We provide a catalog of past designs that you may choose from for silhouette ideas, fabric inspiration etc. This approach allows you – the consumer- to have more control in your buying experience. Important to note:
We work within all budgets. Needing something a little more simple? We can do that too! We design basic tulle dresses to couture gowns. We also offer custom mommy and me designs -to coordinating sibling sets.
Turn around time can vary – as each dress requires a different amount of make time. Before placing your order it is best to contact us and check current production times based on dress type.
It is best to email us to discuss if fabric is currently available or to discuss other fabric options. ANY of our dress silhouettes can be changed to your desired color/fabric option.
Each dress is made to your measurements provided OR you can select a dress based on our size chart. (IF YOU SELECT a size that does NOT reflect the standard measurements chart provided on our measurements page– you will be charged an additional make fee.
Yes, we allow fabric deposits to be made. This fee is typically $125-175.
If you send a fabric deposit- this deposit is non-refundable. Once we order your fabric and you elect to not finish out your dress payments or cancel you will not be refunded any deposit paid.
All payments should be paid within 90 days of your deposit payment. Should you need longer then 90 days we will add an additional $100 to your total.
Because all items are made to order in-house, production begins promptly after an order is placed. For this reason, we do not accept cancellations or changes once production has started.
All measurements must be taken by a professional seamstress. We are not responsible for gowns created from incorrect measurements. Once measurements are submitted, no sizing, design, or order details can be changed, and refunds will not be issued due to incorrect information provided by the buyer.
Custom orders are final sale. We do not offer refunds or exchanges on custom gowns unless there is a verified defect caused by our workmanship.
Please review your order confirmation email carefully. By approving the confirmation, you acknowledge that all details are correct. No changes will be made after confirmation approval.
Any order issues must be reported within 48 hours of delivery. After 48 hours, no refunds or exchanges will be permitted.
By placing an order, you confirm that you have read, understood, and agreed to these terms.
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